How Important is Customer Feedback? [CASE STUDY: VICTORIA’S SECRET]

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Want to know the #1 reason good brands fail? It’s shockingly predictable! Today we are going to look at Victoria’s Secret, the lingerie megabrand that almost went under because they made this one common error. Now they are trying to make up for lost time, but will it be too late? Watch now, and gain the insight you need to avoid a similar fate…

Top Tips

✅ When a brand undervalues customer feedback they are leaving money on the table, and it doesn’t take too long before that loss of revenue from lack of listening turns into BIG MONEY.

✅ “How the world perceives your brand is going to be entirely based on how your brand makes people feel about themselves.”

✅ For any brand that can’t afford to hemorrhage money and still cling to life like the Victoria’s Secret brand has managed to do, you can actually transform negative reviews into revenue…Learn more now!

✅ “Even if your products or services don’t even exist yet, your customers do! Start getting to know them now.”

✅ For a brand that knows how to listen, EVERYTHING their ideal individuals say can be spun into gold, including everything their ideal individuals are saying about other brands.

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